The fine print, written for real families.

Terms of Service

By accessing or using Eterna Legacy (the “Service”), you agree to these Terms. If you do not agree, you must discontinue use of the Service. These Terms form a binding agreement between you and Ellite International, the parent operator of Eterna Legacy.

1. What Eterna Legacy is (and is not)

Eterna Legacy is a digital legacy and notification platform. It allows you to create encrypted messages, upload documents, set continuity rules, and notify designated contacts when inactivity checks and grace windows indicate something may be wrong.

Eterna Legacy is not a will, trust, insurance policy, investment product, or legal service. We do not provide legal, tax, medical, or investment advice.

2. Your responsibilities

• Provide accurate, up-to-date registration information.
• Maintain access to your registered email (and phone, if SMS or future alerts are enabled).
• Keep your login credentials confidential and secure.
• Use the Service only for lawful purposes and do not upload harmful, abusive, or infringing content.
• Comply with all applicable laws in your jurisdiction when using Eterna Legacy.

3. Continuity checks & notifications

Our system runs “alive-check” emails and other continuity signals according to the cadence you configure. If you do not respond within your selected grace windows, Eterna Legacy may escalate to your designated contacts and, over time, release messages or instructions as you have configured.

You are responsible for choosing appropriate contacts and for ensuring that the rules you configure reflect your intentions.

4. Payment & tiers

Certain features (including Infinity and future paid add-ons) are available only on paid tiers. Pricing, features, and promotions may change over time. Where we offer free trials, we will clearly state when billing begins and how you can cancel.

5. Third-party services

Eterna Legacy uses trusted third-party providers for infrastructure such as cloud storage, authentication, analytics, and payment processing (for example, Stripe). These providers process data on our behalf under appropriate agreements, but they do not own your content.

6. Limitation of liability

To the maximum extent permitted by law, Eterna Legacy and Ellite International are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including delays, delivery failures, or loss of data. Our aggregate liability for any claim will not exceed the amount you have paid us for the Service in the preceding twelve months.

7. Changes & governing law

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date and, where appropriate, notify you by email or in-product notice. Continued use of the Service after changes become effective constitutes your acceptance of the updated Terms.

These Terms are governed by the laws of the State of New York, excluding its conflict of law principles. Any disputes will be resolved in the state or federal courts located in New York, New York.

Last updated: November 2025

Privacy Policy

This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to Eterna Legacy accounts, our websites, and related services.

1. Data we collect

• Account data – name, email address, optional phone, and basic tier information.
• Continuity & vault data – your configured alive-check cadence, grace windows, designated contacts, and vault items (documents, notes, audio/video, and other uploads).
• Usage data – log-ins, device and browser information, basic analytics on how you use the Service.
• Communications – emails you send us, support requests, and survey responses.

2. How we use your data

• To operate, maintain, and improve the Service.
• To run continuity checks, deliver messages, and notify your designated contacts according to your settings.
• To communicate with you about updates, security, and support.
• To send optional investor or product news when you explicitly opt in.
• To comply with legal obligations and enforce our Terms of Service.

3. Analytics & system learning

We use privacy-respecting analytics to understand how the Service is performing and where to improve it. Metrics are generally aggregated or pseudonymous. We do not sell your data to third parties.

4. How we share information

We share your information only with:

• Trusted vendors that help us operate the Service (for example, cloud hosting and payment processing), bound by contractual obligations to protect your data.
• Designated contacts and recipients you explicitly configure in your continuity and vault settings.
• Authorities, when required by law or to protect the rights, property, or safety of you, other users, or Eterna Legacy.

5. Security & retention

We use modern security practices, including encryption in transit and at rest, access controls, and regular monitoring. No system is perfectly secure, but we design Eterna Legacy with a security-first mindset.

We retain your account data for as long as your account is active. You can request deletion of your account and associated content, subject to limited exceptions where we are required to keep certain records for legal, security, or audit purposes.

6. Your choices & rights

• You can update your account details and continuity settings at any time from within the Service.
• You can opt out of non-essential marketing or investor updates at any time by using the unsubscribe link or updating your preferences.
• Depending on your jurisdiction, you may have additional rights to access, correct, or delete your personal data, or to restrict certain processing. Contact us to exercise these rights.

7. Contact

If you have questions about this Privacy Policy or how we handle your data, you can contact us at privacy@eternalegacy.life.

Last updated: November 2025